FREQUENTLY ASKED QUESTIONS

  • What is palliative care?

Palliative care is for anyone diagnosed with a life-limiting illness in need of additional support and whole-person care. Palliative care focuses on improving quality of life regardless of what stage you are in your illness. We work alongside your medical team and support you through any curative treatment you may be pursuing. Palliative care can assist people for weeks, months or years depending on what needs you may have.

  • What is whole person care?

    Whole-person care is care that is focused on the individual as opposed to the disease. Whole person care involves meeting not only the physical needs of an individual but the emotional, social, spiritual, and cultural needs as well.

  • What is hospice?

    Hospice is for those who may be near the end stage of their illness. HPCK is a volunteer hospice, so there is no time requirement to qualify for our services. Our highly trained volunteers provide end-of-life navigation, education, guidance, and support for clients and family members.

  • Do you accept insurance?

All of our services are free! We have an amazing team of volunteers that allows that to be possible.

  • Does a primary care provider have to refer me?

No, they do not. However, we do work very closely with your primary care provider regardless of how you were referred.

  • What does it take to be a volunteer?

We have volunteers with many different skills, talents, and availability. From indirect to direct care, events, fundraising and handyman projects, we try to utilize volunteers in the way they feel most helpful. All of our volunteers go through a 2-day training plus additional training depending on your area of interest.

  • Will I be going into people’s homes as a volunteer?

Not necessarily. If you are an indirect, or events volunteer you will not be going into the homes of our clients. If you are a Direct Care Volunteer, you will be going into the homes of the clients you are matched with.

  • When is the next volunteer training?

Our next volunteer training will be October 2024. The days your attendance is required will be dependent upon what kind of volunteer you would like to be. Contact programs@hpck.org for more information.